Blog

Comparing Online Trouble Ticketing Systems

I know how time-consuming it can be to find the right help desk ticketing solution for your environment. We’ve spent hours researching this topic, creating demo accounts, and comparing functionality and pricing. I’m happy to have the chance to share some of my notes, to help save you time with the same process. For anyone not familiar with online help…

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Use an iPad to Reduce Paper Waste

Tablets possess an advantage not many other multitasking electronic devices can offer. We know that iPads are well-known as a consuming product, but the by-product of this trait is its ability to keep one concentrated on one task, whether it be a video, eBook, or a PDF. This unique ability comes from the UI and industrial design gene the tablets…

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Some Tips and Apps for Tax Season

If you have an inkling that you might want to upgrade your business technology, 2011 is the year to do it, thanks to generous deductions and bonus depreciations through the federal government's small business jobs package. As described in this article, many companies are taking this opportunity to upgrade their technology and/or equipment, and taking advantage of these federal incentives…

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A Winning Entry: IT for a Better California

Well, there's winners and there's losers, and this time we have a winner (though we may yet be both)! Upon cranking up the old OS X on this gray Wednesday morning, I was surprised to learn my entry was one of the top five selections in the Institute for the Future's California Dreams Contest, which includes eligibility for the Roy…

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Configuring Mac Outlook 2011 for Gmail

We're heard that a few of you struggle with accessing your company Gmail accounts. Issues can include slow viewing times, poor internet connectivity, and organizational challenges. For Mac Outlook 2011 users, there's a fairly simple solution. After this process, you'll be able to view all of your emails locally, keeping an offline copy of them on your Mac. Here is…

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What Makes a Great Coworking Space?

We're big fans of the whole coworking movement and enjoyed a recent visit to some of the more popular San Francisco coworking spaces. If you aren't familiar with the concept of coworking, you can read more here. The coworking movement is growing fast. They even have their own unconference--set for March, 2011 in Austin, Texas. The philosophy behind this movement…

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When Your Computer Gives Someone Cancer

More of you are asking for advice on green(er) alternatives when purchasing new computers, electronics, and all variety of gadgets. There is rising awareness of the health risks when old electronics are dumped in the um, well, dump. While nobody has yet invented a computer you can plant and grow a tree with, you can educate yourself on finding the…

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Rocking the Terminal at the SF Ruby Meetup

So grateful for the opportunity to have participated in the SF Ruby Meetup / Rails Outreach for Women this Saturday at the Twitter headquarters. These events have been taking place every month or so, and were created to improve the diversity of the Ruby on Rails programming community. The hosts and volunteer teachers were incredibly open and supportive; I was…

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Wandering the Booths at the MacWorld Expo

We wanted to report on our recent experience at the MacWorld Expo. While the range and diversity of iPad and iPhone accessories was most impressive (um, more iPad cases than we care to mention), we were left wishing for more business software/applications. We were impressed by medical IT company MacPractice, which is advertising some great solutions for medical offices that…

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From San Jose to SOMA

We've been out in the streets doing IT so much we haven't taken the time to write about what we do. That's changing now, with the unveiling of this new version of our website and blog. This will be the place where you can stay up-to-date about our work and read about some of the incredible people we meet and…

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