customer support

The LimeTech approach

The LimeTech approach

The LimeTech approach The LimeTech approach involves business savvy, big-picture thinking, and total transparency. We understand the challenges of running a business in a fast-changing world. Find out how LimeTech....

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Who should hire an IT consulting firm?

Who should hire an IT consulting firm?

For today’s blog, we wanted to take a moment to discuss the topic of who should hire an IT consulting firm. Working with an outside IT provider is not a....

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Protect Yourself From Heartbleed

Protect Yourself From Heartbleed

Protect Yourself From Heartbleed You’ve probably seen some of the security alerts regarding the Heartbleed Bug. This security vulnerability involves the widely used encryption software known as OpenSSL. OpenSSL is....

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For Entrepreneurs: Contact Management and CRMs

For Entrepreneurs: Contact Management and CRMs

If sales is the lifeblood of any business, then your Customer Relationship Management (CRM) system would have to be the blood bank. Without a centralized place to keep track of....

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When Your Phone System Fails

When Your Phone System Fails

  Client Case Study: Total Phone System Failure Nobody likes a crisis, but when one happens, the best outcome is a quick and effective resolution. Since we’ve been involved in....

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What is the cloud?

What is the cloud?

What is the cloud? Confused by the idea of cloud computing but afraid to ask? Here’s our best explanation of this technology which is transforming industries of all kinds–perhaps even....

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What Do We Actually Do?

Technology Support for Bay Area Businesses IT support becomes important for any business, even the techie ones, when the business outgrows the capacity of the savviest staff to troubleshoot problems....

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11 Questions to Ask Before Choosing a SaaS Vendor

  Whether you’re searching for an online CRM system, a web-based registration program, or an Electronic Medical Records (EMR) service, you should take the research process seriously. After all, information....

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Welcome to Suite #320

Well, it’s official. After searching far and wide, we discovered the perfect office suite…across the hall from our old space. Three times the size, with more light and walls in....

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